Welcome

About the program 

Bin tagging is a way of giving residents clear, practical feedback about what’s in their waste and recycling bins. A tag is placed on each bin to show whether the contents are being sorted correctly. 

Bin auditors carry out a quick visual check of what's in the bin at the kerbside before collection, simply by opening the lid and seeing what’s inside. Based on this check, information is recorded for each household. The tag left on the bin explains what was done well, what may need improving, and offers general tips on what can and can’t go in the bins (see below image for examples of the tags).

In addition to bin tagging, our team will also be door knocking during the program. We genuinely want to hear from you directly - whether that’s questions you have, challenges you’re facing, or feedback about waste and recycling in your household. Your insights will help us understand what’s working and where more support is needed.

This program will run between 23 Feb - 14 April 2026 in select areas of Byford. Byford was chosen as the focus area for this program because it is highly walkable in comparison to other, more rural suburbs such as Serpentine and Jarrahdale. 

Why are we running this program? 

The Shire understands that residents are doing their best to sort their waste correctly. We also know it can sometimes be confusing to know what items should go in which bin. That's why our bin tagging program is here - to help, not punish. The goal is to provide clear, practical guidance so sorting your waste is easier and less confusing. By leaving helpful feedback on your bin, we can support you in getting it right, improve recycling in our community, and make sure everyone’s efforts count.

What residents need to know

If your household is part of the bin tagging program, you will receive a notification in the mail before the program starts. There’s nothing extra you need to do to participate, just continue putting your bins out for collection on your usual day. Please note that your waste may be collected slightly later than usual, but still on the same day.

However, we encourage residents to get involved and make the most of the program by:

• Talking with our team: During door-knocking visits, our staff may ask a few questions about your waste and recycling, such as any items you find confusing to dispose of or barriers you face with kerbside bins. If you have similar questions but are not at home while the team is conducting the visits, please feel free to contact the Shire’s Waste Education Officer – Hayley.Calway@sjshire.wa.gov.au.
• Sharing feedback: After the program has finished, we’ll invite residents to share their thoughts through an easy feedback process, such as a short online survey, email, or phone call. Your input helps us understand what worked well, what could be improved, and how we can make future waste and recycling programs even more effective.
• Understanding collection timing: While your bin collection day will not change, some collections may be slightly later than usual while the program is underway. This is to allow the team time to conduct the audits before the bins are emptied.

Contact Information 

If you have any further questions about this program, want to offer feedback, or want to ask specific questions about sorting your waste, please contact either:

• Waste Education Officer (Monday – Wednesday) – Hayley.Calway@sjshire.wa.gov.au
• Shire’s Customer Service Team – 9526 1111
• Shire’s Waste Team – WasteServices@sjshire.wa.gov.au

We thank you for your support of this program and for helping us make it a success within the community.

Example of Bin Tag - Recycling (above). 

Example of Bin Tag - General Waste (above). 

Frequently Asked Questions