Rates Enquiry
Your rates help fund local services, facilities and infrastructure across the Shire, together with other income such as grants, fees and charges.
Whether you need to update your details, ask a question about your rates notice or enquire about a concession, you can use the options below.
What would you like to enquire about?
Select the option that best matches your rates-related enquiry or request.
Change of Details
Need to update your contact details or mailing address?
Notify the Shire of changes to your details so we can keep your rates records up to date.
Rates Notice Enquiries
Have a question about your rates notice or an interim rates notice?
Submit an enquiry about your rates notice for the Shire's Rates team to review.
Rates Payment Arrangements
Want to arrange to pay your rates by direct debit?
Submit a request to enquire about setting up a formal direct debit payment arrangement.
Pensioner and Seniors Rebate
Eligible pensioners and seniors may qualify for a rebate or deferment of rates and the Emergency Services Levy.
Make an enquiry about eligibility, concessions or your existing rebate.
Information for pensioners and seniors
If you own and occupy your property as your ordinary place of residence on 1 July of the current financial year, you may be eligible to apply for a rebate or deferment of your rates and Emergency Services Levy, subject to meeting the relevant eligibility requirements.
To find out more about registering for eligible concessions, visit the Water Corporation website.
View Concession Information
Can't find what you're looking for?
If your rates-related enquiry or request doesn't fit one of the categories above, you can submit a general request and we'll direct it to the appropriate team.
Submit a General Request