Customer Administration Office

You can visit us between 8.30am to 5pm, Monday - Friday (closed on public holidays) at 6 Paterson Street, Mundijong. The cashier is open from 8.30am to 4.30pm, Monday - Friday (closed on public holidays).

You can call us on (08) 9526 1111.


If you know of something that needs to be addressed, please report it to the Shire.

For a full list of customer request types, use the drop down list or search by keyword on our Customer Request Management System by clicking on the button below.

Report It


We value all types of feedback including compliments, concerns and suggestions for improvement. Please provide us with your views by clicking on the button below. 

Feedback Form

Emergency after-hours contacts

Please telephone the following numbers for each type of issue. For all life threatening emergencies, including bushfire, dial 000.

Who to call Why to call Number to call
Armadale Reptile & Wildlife Centre If you find a snake in your house or yard. (08) 9399 6927
Cleanaway If your bin collection is missed. (08) 9587 4600
Police, Fire or Ambulance Emergency (fire) or life-threatening situation, when you need urgent assistance. 000
Police assistance Police assistance or attendance and when it's not an emergency. 131 444
RSPCA To report animal welfare concerns​ 1300 278 3589
Shire Ranger Animal and livestock control​ (08) 9526 1111​
Shire Operations Team Blocked or damaged drains, chemical and oil spills, fallen trees on roads or parks, dangerous roads or footpath conditions and safety issues in Shire owned buildings (08) 9526 1111
Wildcare Helpline If you find sick or injured native wildlife and are seeking advice on where to find care for the animal​ (08) 9474 9055​


The Shire of Serpentine Jarrahdale's ABN Number is: 98 924 720 841