Useful Contacts
Many essential services that support the safety and wellbeing of our community—such as emergency response, wildlife assistance and utility faults—are managed by external agencies. This page provides their key contact details, along with the Shire's Emergency Serivces and Ranger information for matters we manage locally.
Emergency services
| Service |
What they handle |
Phone |
| 000 |
Life-threatening emergencies requiring Police, Fire or Ambulance. |
000 |
| Police Assistance Line |
Non-urgent police matters (not life-threatening). |
13 14 44 |
| SES (DFES) |
Storm, flood and urgent damage requiring State Emergency Service. |
13 25 00 |
Fire & bushfire information
| Service or Information |
What they handle |
Contact |
| DFES Bushfire Information Line |
Bushfire information, warnings and advice. |
13 33 37 |
| Emergency WA |
Current emergency incidents and warnings across WA. |
emergency.wa.gov.au |
| Local bushfire brigades |
Local volunteer brigades, permits and enquiries. |
Find your local brigade |
| Harvest & Vehicle Movement Ban updates |
Notifications of local HVMB restrictions during fire danger periods. |
Shire SMS Alerts (Sign up here), Shire website & social media. |
Injured Wildlife
| Service |
What they handle |
Phone |
| Wildcare Helpline |
Advice and referrals for injured or orphaned native wildlife. |
08 9474 9055 |
| Shire Rangers |
Roaming dogs, stray cats, livestock on local roads, injured animals. |
(08) 95261111 |
Snake removal services
| Service |
What they handle |
Phone |
| Armadale Reptile Park |
24-hour licensed snake removal and reptile assistance. |
08 9399 6927 |
| Paul |
24-hour licensed snake catcher |
0439 941 004 |
| Peter (Byford) |
24-hour licensed snake catcher |
0408 956 234 |
| Harrison – South-West Reptile Removals |
Licensed snake catcher servicing Serpentine Jarrahdale and surrounds. |
0403 834 691 |
Utilities & faults
For hazards on major roads, or faults and outages affecting electricity or water services, please contact the relevant provider below.
| Provider |
What they handle |
Phone |
| Main Roads WA |
Issues on highways & major roads (e.g. debris, hazards, damaged signs). |
138 138 |
| Western Power |
Power outages, fallen lines, electrical faults, and faulty street lights |
13 13 51 |
| Synergy |
Electricity billing, accounts, new connections. |
13 13 53 |
| Water Corporation |
Burst mains, leaks, water faults. |
13 13 75 |
Health & crisis support
| Service |
What they handle |
Phone |
| HealthDirect |
24/7 health advice from registered nurses. |
1800 022 222 |
| Poisons Information Centre |
Advice on poisoning, bites, stings & medication errors. |
13 11 26 |
| Lifeline |
24/7 crisis support & suicide prevention. |
13 11 14 |
| Beyond Blue |
Support for anxiety, depression & other mental health issues. |
1300 224 636 |
| Kids Helpline |
Counselling for young people aged 5–25. |
1800 55 1800 |
Environmental & rural
| Service |
What they handle |
Phone |
| Pollution Watch (DWER) |
Reporting pollution impacting air, land or water. |
1300 784 782 |
| DPIRD Pest & Animal Services |
Agricultural pests, declared plants, animal disease concerns. |
08 9368 3333 |
| Livestock on local roads |
Stock wandering on Shire-managed roads. |
Shire Rangers |
| Livestock on major roads |
Stock hazards on highways & major Main Roads routes. |
Main Roads WA – 138 138 |
Report an issue
You can report a Shire-related issue via the button below.
Report it online
Contact the Shire
For general enquiries, payments or assistance, you can contact the Shire's Administration Centre.
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