Bins and collection dates

Bin collection missed? Contact Cleanaway on 9550 4755.

Bin damaged? Contact the Shire on 9526 1111.

The Shire is undertaking a bin lid replacement program for all general waste bins. You may notice the green lids being exchanged for red, this is to bring the Shire in line with the Australian standard for bin colours. Nothing has changed in regards to what you can or cannot put in the general waste bin, it is simply a change in lid colours.


Please Note: Residents of The Glades, if your property is on the West side of Doley Road your bin collection day is Monday. If you property is on the East side of Doley Road your bin collection day is Tuesday.

*If your general waste and recycling falls on Good Friday, 15 April 2022, your collection will be completed on Saturday, 16 April 2022.

Download Recycling and Waste Calendar 2021/22

*Please be advised the Shire's green waste and hard waste verge collection service has now ceasedAs per the Shire's Waste Management Strategy 2020-2024 a review was conducted in to the green waste and hard waste verge collection service with a decision made to re-open the Waste Transfer Station free of charge to local residents in favour of the verge collection service. You can find out more information on the Watkins Road Transfer Station and Recycling Station here. 

FAQs

Why do we need to re-route for bin collections?

Due to the significant population growth in the Shire, we need to evenly distribute the collections across the working week.

How often does a re-route occur?

Very rarely. Re-routes are calculated to allow for future growth and demands. The expectation is that the new collection days will be in place for a minimum of 3 years.

How will this affect me?

Your general waste bin collection day and your recycling collection week may change, please refer to the Waste and Recycling Guide on this webpage which outlines the collection areas and the relevant day for general waste bins (green lid bin) and the relevant day and week for recycling bins (yellow lid bin).

Will my general waste bin (green lid bin) still be collected weekly?

Yes.

Will my recycling bin (yellow lid bin) still be collected fortnightly?

Yes.

Who can assist if I am unsure what day my bin collection is?

Contact the Shire on 9526 1111 and a Customer Service Team member will assist you.

Who do I contact if my bin has not been collected?

Please contact our waste service contractor Cleanaway on 9550 4755 and they will arrange to collect it.

Who do I contact if my bin is damaged/stolen?

If your bin is damaged or stolen, please contact the Shire Customer Service Team to arrange a repair / replacement.

My bin is blowing open. What can I do?

If your household bin lids are blowing open and scattering its contents down the street you can resolve the problem with a Maxi Closer.

They come in two different sizes, 1 size for the 240L waste and recycle bins and 1 size for the 140L waste bin. Maxi Closers are easy to fit, keep the lid closed even in gale force conditions are easily removed and extremely durable.

They are free (1 set per household) and are available from our Administration Centre in Mundijong.

How do I apply for a new bin collection service?

To apply for a new bin service, complete the Apply for a new bin service form available below or in person at our Administration Centre. Completed applications can be submitted electronically, by mail or in person at our Administration Centre. We are only able to process applications that are signed by the landowner or their authorised agent. The reason for this is that bins belong to the property where the bins are located.

Apply for a new bin service

Bin placement

Placing your bins correctly helps us to provide you with a timely and efficient collection service.

To ensure your waste is collected

  • Put your bins out before 6am on the morning of collection.
  • Place bins half a metre back from the kerb with the handle and wheels facing your property.
  • Place your general waste and recycling bins half a metre apart from each other.
  • Ensure access to the bin is not blocked by cars, power poles, trees, etc.
  • Do not leave any excess material or waste next to your bin.
  • Return bins to your yard before 6pm on your collection day.

How do I upgrade an existing bin collection service?

If you find that you require more space for your rubbish and recycling, you can apply for additional bins or larger bins (fees apply).

To apply complete the Upgrade and/or add to an existing bin service available below or in person at our Administration Centre. Completed applications can be submitted electronically, by mail or in person at our Administration Centre. We are only able to process applications that are signed by the landowner or their authorised agent. The reason for this is that bins belong to the property where the bins are located.

Rubbish rates for 2020/21
Waste 140L bin $246
Waste 240L bin $324
Recycle 240L bin $153

How has the Shire communicated the change to bin collection days?

The Shire is communicating this change to residents and businesses via the following methods:

  • Newspaper adverts in The Examiner newspaper
  • Information on our website
  • Social media posts
  • Waste and Recycling Guide sent to all letterboxes in the Shire

How can I get a hard copy of the Waste and Recycling Guide?

A copy was distributed via Australia Post the week commencing Monday, 9 November, to each letterbox in the Shire. If you did not receive one, contact the Shire on 9526 1111 and we can arrange for a hard copy to be sent to you.

Alternatively, you can download the Waste and Recycling Guide here.

When is the Watkins Road Transfer Station and Recycling Centre opening?

The facility is scheduled to open late November/early December. Visit the dedicated webpage here for updates.