Spotted an issue in your neighbourhood or need help with a Shire service? Let us know what’s happening or track a request you’ve already submitted.
Choose the category that best matches your request, enquiry or issue.
Pets and Animals
Report wandering animals, barking dogs, dog attacks, livestock on roads and other animal-related issues.
Report an animal issue
Building Enquiry
Submit a building-related enquiry or request information about building matters.
Submit an enquiry
Drain Maintenance
Report blocked drains, drainage issues and other drainage maintenance concerns.
Report a drainage issue
Environmental Health
Report environmental health concerns such as noise, odour, pests or sanitation issues.
Report a health issue
Facilities, Parks and Playgrounds
Report issues relating to parks, playgrounds, reserves, facilities and leisure spaces.
Report a facility issue
Fire Safety
Report fire safety concerns and other fire-related issues requiring Shire attention.
Report a fire issue
Maintenance Requests
Request general maintenance or report an issue that needs repair or attention.
Submit a request
Planning Enquiry
Submit a planning-related enquiry or request information about planning matters.
Submit an enquiry
Rates Enquiry
Request assistance or submit an enquiry relating to rates and property charges.
Submit an enquiry
Trees and Managed Verges
Report concerns relating to trees, managed verges and associated maintenance issues.
Report a tree issue
Vehicles and Parking
Report parking issues, abandoned vehicles and other vehicle-related concerns.
Report a parking issue
Waste and Recycling
Report bin, waste and recycling issues including missed services and related concerns.
Report a waste issue
Who to contact
Some issues within the Shire are managed by other agencies, utility providers or emergency services. Contacting the right organisation directly can help resolve issues sooner.
- Western Power on 13 13 51 for power outages, fallen powerlines or electrical faults
- Water Corporation on 13 13 75 for water leaks, burst mains or wastewater faults
- Main Roads WA on 138 138 for hazards on highways and major roads
- Wildcare Helpline on 08 9474 9055 for sick or injured native wildlife
- Emergency Services on 000 for life-threatening incidents or crimes in progress
Not sure who manages the issue? Submit your request, and we will let you know if it needs to be redirected.
What happens next?
After you submit a request, it will be logged in our customer request system and assigned to the relevant team.
We will assess the issue and prioritise any required works based on urgency, safety and available resources. If we need more information, a Shire officer may contact you.
You will receive a text message or email once your request has been assessed.