Feedback, Complaints and Compliments

We welcome your feedback. It helps us recognise what we’re doing well and identify where we can improve.

You can use our online form to submit a compliment, complaint, suggestion or other feedback.

Compliments

Had a great experience with the Shire or one of our team members? Let us know so we can recognise and share great service.

Feedback and suggestions

Have an idea or suggestion about a Shire service, facility or process? We’d like to hear it.

Complaints

If you’re unhappy with a Shire service, decision, process or interaction, you can submit a complaint for review.

Please provide as much information as possible, including relevant dates, locations, reference numbers and any supporting documents.

Submit feedback, a complaint or compliment

If you are simply reporting an issue that needs attention, such as a missed bin, damaged road or fallen tree, please use our Request or Report service instead.

Request or Report